Terms and Conditions
- Introduction
Welcome to Wagsy, your source for high-quality pet food products. By accessing or using our website (the “Site”) and placing an order, you agree to be bound by these terms and conditions (the “Terms”). Please read them carefully before using our services or making a purchase.
- Order Acceptance and Payment
– By placing an order, the purchaser understands and agrees to all the terms and conditions mentioned herein.
– Orders will be executed only after the realization of payment. In the case of cash on delivery (COD) orders, additional charges may apply.
– All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order without providing a reason.
- Product Availability and Changes
– Products and offers are available only while stocks last. We reserve the right to modify or discontinue products at any time without notice.
– The packet sizes and product specifications once confirmed will not be altered.
– Prices are quoted in Indian Rupees and are valid only in the Territory of the Republic of India. Prices are subject to change and may include applicable taxes.
- Shipping and Delivery
– We will take between 2 to 15 days for delivery of the order, depending on stock availability and delivery location.
– We are not liable for delays caused by circumstances beyond our control, including but not limited to acts of God, strikes, or government restrictions.
- Cancellation and Returns
– Orders cannot be canceled once placed. However, we may consider cancellations in exceptional cases at our discretion.
– If a product is unavailable after order placement, we will issue a credit to your wallet within 14 working days, which can be used for future purchases.
- User Responsibilities
– You warrant that all information provided during order placement is accurate and complete. You must ensure that your debit or credit card details are correct and that you have sufficient funds to cover the purchase.
– You are responsible for maintaining the confidentiality of your account and for any activities that occur under your account.
- Liability and Indemnification
– Wagsy will not be liable for any direct, indirect, or consequential losses or damages arising from your use of the Site or from products purchased, except as required by law.
– You agree to indemnify and hold harmless Wagsy and its affiliates from any claims, losses, liabilities, and expenses arising from your use of the Site or violation of these Terms.
- Fraudulent Activity
– We reserve the right to terminate your access to the Site and cancel any orders if we suspect fraudulent or illegal activity. The responsibility for any fraudulent use of the credit card lies with the card owner unless proved otherwise.
- Intellectual Property Rights
– All content on this Site, including text, images, logos, and graphics, is the property of Wagsy or its licensors and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
- Third-Party Websites
– We are not responsible for products displayed on third-party websites or any information contained therein. The only prices that apply for Wagsy products are those stated on the Wagsy website.
- Promotions and Offers
– Discounts and promotional offers are subject to specific terms and conditions and cannot be redeemed for cash. We reserve the right to modify or terminate any offers without notice.
- Governing Law and Jurisdiction
– These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in New Delhi.
- Amendments to Terms
– We may modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated Terms.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at wagwith@wagsy.com